About us

Our Junk Removal Journey

Serving Durham, Wake, and Orange Counties with Professional Junk Removal Services

Electronics and E-Waste Removal
residential junk removal
10+
Years in Business
who we are

Fast, Eco-Friendly Junk Removal Across the Triangle

JB’s Junk Removal was founded in 2015 by James “JB” Bennett, a Triangle native with deep roots in Durham County. After spending years in construction and property management, JB recognized a growing need for responsible junk removal services throughout the rapidly expanding Triangle region.


What began as a single truck operation has grown into a full-service junk removal company with multiple trucks and a dedicated team serving Durham, Wake, and Orange Counties. Throughout our growth, we’ve maintained our founding principles: exceptional service, environmental responsibility, and community investment.
As Triangle residents ourselves, we understand the unique character of our region – from historic neighborhoods in Durham and Chapel Hill to new developments in Wake County and everywhere in between. This local knowledge allows us to provide service that’s tailored to our community’s specific needs.

Our Mission & Values

Mission Statement JB’s Junk Removal exists to provide Triangle residents and businesses with efficient, eco-friendly junk removal solutions while supporting our local community through responsible disposal practices and exceptional service.

Core Values

  • Environmental Stewardship: We believe responsible junk removal means making every effort to keep items out of landfills through recycling, donation, and proper disposal.
  • Customer-First Service: We listen carefully to our customers’ needs and design solutions that exceed expectations in efficiency, professionalism, and value.
  • Community Investment: As a local Triangle business, we’re committed to giving back through charitable partnerships, employment opportunities, and support for local initiatives.
  • Operational Excellence: We continuously improve our processes, equipment, and training to deliver the highest quality service possible.
  • Team Development: We invest in our employees through fair compensation, ongoing training, and growth opportunities, creating a positive workplace culture.

Our Approach to Junk Removal

At JB’s, we believe junk removal should be more than just hauling items away. Our thoughtful process ensures that every item we collect is handled responsibly:

  • Initial Assessment When you contact JB’s, we take time to understand your specific needs. Whether by phone, email, or during an on-site estimate, we gather details about your items, location, timeline, and any special requirements.
  • Custom Solution Design Based on your needs, we create a removal plan that minimizes disruption while maximizing efficiency. For homes, this might mean scheduling around family activities; for businesses, we often work after hours to prevent operational interruptions.
  • Professional Removal Our uniformed team arrives in a clean, branded truck within a two-hour appointment window. After confirming the scope of work, we efficiently remove your items, taking care to protect your property throughout the process.
  • Thoughtful Sorting Rather than sending everything directly to a landfill, we carefully sort all collected items into categories:
    • Items suitable for donation to local charities
    • Materials that can be recycled (metals, electronics, paper, etc.)
    • Special materials requiring proper handling (e-waste, appliances
    • Items that must be disposed of in licensed facilities
  • Responsible Disposition Once sorted, we ensure each category reaches its appropriate destination:
    • Donations are delivered to our charitable partners
    • Recyclables go to appropriate recycling facilities
    • Remaining items are properly disposed of according to local regulations
  • Closure and Documentation For businesses requiring documentation for compliance or sustainability reporting, we provide receipts confirming proper disposal, recycling certificates, or donation acknowledgments.

Our Team

The heart of JB’s Junk Removal is our dedicated team of professionals. Unlike companies that use day laborers or contractors, we employ a permanent staff of trained specialists who understand our standards and values.

Hiring Standards Each team member undergoes:

  • Comprehensive background checks
  • Drug screening
  • Driving record verification
  • Extensive training in proper lifting techniques
  • Customer service education
FAQ

Frequently Asked Questions About Junk Removal Services

We had a feeling you might have some questions!

JB’s Junk Removal serves the entire Triangle region, including Durham, Wake, and Orange Counties. This covers major cities like Raleigh, Durham, Chapel Hill, Cary, Apex, Wake Forest, Hillsborough, and surrounding communities.

Our pricing is volume-based, meaning you only pay for the space your items occupy in our truck. After a quick assessment of your items, we provide a clear, all-inclusive quote with no hidden fees or surprises.

While it’s helpful for you to be present initially to confirm the items for removal and approve the quote, arrangements can be made for our team to complete the work even if you can’t stay for the entire process.

We offer flexible scheduling, including same-day and next-day appointments depending on availability. We also offer weekend and evening appointments for busy households and businesses.

Simply ensure there’s clear access to the items you want removed. There’s no need to bag, box, or organize items before our arrival – we’ll handle everything.

We cannot accept hazardous materials such as paint, chemicals, oil, asbestos, or certain types of batteries. Please contact us if you’re unsure about specific items.